Course description
Have you ever attempted to do pre-call research and felt like you were either wasting too much time or didn’t really know what you should be doing? If you’re like us, you’ve heard terms like 3x3 but you’ve not really known how to execute on those topics. In this session, we'll discusses the purpose of pre-call research and take an in-depth look at the step by step process of how to accomplish it.
In this session you’ll learn:
- The purpose of pre-call research
- The necessary steps required to perform successful pre-call research
- Best practice tools and technologies that can aid in pre-call research

Gabe Larsen
Head of InsideSales Labs
Course Curriculum
Three Steps to Rapport Research
29:41
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by David Eller
by David Eller